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How Buji Bet Protects Your Account Data

We collect only the account and payment details needed to run your bKash, Nagad or Rocket deposits and to verify withdrawals — nothing more.

Account DataPayment RecordsCookie UseYour Rights
Buji Bet How Buji Bet Protects Your Account Data
REACH OUR TEAM

Contact Us About Your Data

Got a question about what we hold on your account, or want a copy of your data? Our support desk handles privacy requests the same way it handles a stuck bKash deposit — you open a ticket, confirm your registered mobile number, and we route it to the team that can pull your account record. Live chat sits inside your account dashboard once you log in, and email requests get a written reply so you have a record of what was asked and answered.

Team online

Live Chat

Open live chat from your account dashboard and ask about your stored data, cookie settings or a payment record — a support agent replies in the same window.

Email Support

Send a written request to our support email from the address on your account profile so we can confirm your identity before sharing any account data.

Account Help Desk

Raise a ticket about a bKash, Nagad or Rocket transaction tied to your privacy request and our team links it directly to your account wallet history.

DATA SAFEGUARDS

How We Secure and Retain Your Data

Your account record sits behind the same login check you use to access the lobby — password plus the OTP sent to your registered mobile number. We keep payment references from bKash, Nagad and Rocket only as long as needed to resolve disputes or confirm a withdrawal, then remove them under our retention schedule. Cookies track session state and device type, not browsing history outside our domain. If you want a correction made to your profile, write in through the account help desk and we will confirm your identity before making a change.

Login Verification

Every session checks your password against an OTP sent to the mobile number on file, so a stolen password alone cannot open your account or its payment history.

Payment Record Retention

We hold bKash, Nagad and Rocket transaction references only as long as needed for dispute checks and account audits, then remove them under our retention schedule.

Cookie Handling

Cookies on our site keep your session active and remember your device type; they are not used to track your activity across other websites you visit.

Requesting a Data Change

To correct a detail on your profile or ask what account data we hold, contact support through your dashboard and confirm your identity for verification.

Common Questions About Your Privacy

Here are the questions we get most often from account holders about how Buji Bet handles their data, cookies and payment records. If your question isn't covered below, reach our support desk through your account dashboard for a direct answer tied to your own profile and transaction history.

We collect your name, mobile number, and the wallet details needed to match bKash, Nagad or Rocket deposits to your profile, plus any support messages you send us.

We share payment references only with the wallet provider needed to confirm a bKash, Nagad or Rocket transaction; we do not sell or rent your account data to advertisers.

Yes — contact support through your account dashboard and confirm your identity; we will tell you what profile and payment records we currently hold for your account.

We retain bKash, Nagad and Rocket transaction references for as long as needed to resolve disputes or support a withdrawal check, then remove them under our retention schedule.

Yes, but with a note — outside Bangladesh, eligibility and certain protections shift based on your local law and region, so some clauses may not carry over the same way everywhere you connect from.

Reach our support desk through the account help channel, confirm your registered mobile number, and ask for the specific detail to be corrected on your profile.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.